Frequently Asked Questions
Welcome to Lil Nauti Navarre! Here are answers to the questions guests ask most often. If you need anything else, send us a message using the contact options provided with your reservation.
Booking and payments
- What is the cancellation policy?
- The cancellation policy you agreed to at checkout applies to your reservation. You can review it in your confirmation email or account.
- What payment methods do you accept?
- We accept major credit and debit cards. Payments are processed securely at the time of booking.
- Is there a security deposit?
- Some reservations may include a refundable security deposit and/or a damage waiver. Details are shown during checkout and in your confirmation.
- What is the minimum age to book?
- The primary guest must meet the minimum age requirement listed during booking and must be present for the duration of the stay.
Arrival and access
- What are check-in and check-out times?
- Unless noted otherwise on your reservation, check-in is after 4:00 PM and check-out is by 10:00 AM.
- How do I access the home?
- Self check-in is available. You will receive detailed arrival instructions and a unique door code before your stay.
- Where is the property located?
- The home is in Navarre, Florida. For privacy and safety, the exact address and directions are provided after a booking is confirmed.
- Is parking available?
- On-site parking is available for registered guests. Please follow the parking guidance in your arrival instructions.
House rules and policies
- Can I bring pets?
- Pet policies vary by reservation and are shown on the listing and at checkout. Unauthorized pets are not permitted.
- Is smoking allowed?
- No. Smoking or vaping of any kind is not permitted inside the home.
- What is the maximum occupancy?
- Occupancy limits are listed on the booking page and include all adults and children. Events or parties are not allowed.
- Quiet hours
- Please respect our neighbors and observe quiet hours between 10:00 PM and 8:00 AM.
Amenities and supplies
- Is there Wi‑Fi?
- Yes. The network name and password are provided in your pre-arrival message and in the welcome guide at the home.
- What is provided in the home?
- We stock a starter supply of essentials such as paper products, trash bags, hand soap, and basic cleaning supplies. For longer stays, guests typically purchase additional items as needed.
- Is the kitchen equipped?
- The kitchen includes standard cookware, dinnerware, glassware, and basic utensils.
- Do you provide linens and towels?
- Yes. Fresh bed linens and bath towels are provided for the number of registered guests.
During your stay
- Who do I contact if I need help?
- Reply to your confirmation message or use the contact options provided with your reservation for assistance at any time.
- Do you offer mid-stay cleaning?
- Mid-stay cleanings can often be arranged for an additional fee with advance notice. Availability may vary.
- What if something breaks or is damaged?
- Please let us know right away so we can address it promptly. Accidental damage may be covered under the deposit or damage waiver associated with your reservation.
Departure
- What are the checkout instructions?
- Standard checkout steps include tidying the space, starting the dishwasher, taking out trash, and securing the property. The full checklist is included in your welcome guide and departure message.
- When will my deposit be returned?
- If a refundable security deposit applies to your stay, it is released after a quick post-stay inspection, typically within 7–10 business days.